TERMS OF SERVICE

Last updated: 23 October 2026

1. OVERVIEW

Welcome to HOMORA LIVING. Throughout these Terms of Service, the terms “we”, “us” and “our” refer to HOMORA LIVING.

HOMORA LIVING operates this online store and website, including all related information, content, features, products and services, to provide customers with a convenient shopping experience.

Our online store offers products such as electronics, cameras, kitchen appliances, cookware, kitchen utensils and other home and living essentials.

By visiting our website, browsing our products or purchasing from us, you agree to these Terms of Service and any applicable policies referenced herein. Please read these terms carefully before using our website.

If you do not agree with these terms, please do not use our online store.

2. ELIGIBILITY AND USE OF OUR WEBSITE

By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law.

You agree to use our website for lawful purposes only and not to engage in activities that may damage, disrupt or interfere with our website, business operations or other customers' shopping experiences.

You must not use our website to engage in fraud, submit misleading information, attempt unauthorised access or violate any applicable laws.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate and up to date.

Product images are provided for illustrative purposes. Actual colours, dimensions, packaging or appearances may vary slightly depending on the manufacturer, product version, display settings or other factors.

For electronics, cameras and kitchen appliances, product specifications and included accessories may vary by model. Customers are encouraged to review product descriptions carefully before placing an order.

If a product is incorrectly described or does not meet applicable legal requirements, your rights under South African consumer-protection laws remain unaffected.

4. PRICES AND PRODUCT AVAILABILITY

All prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.

Prices, promotions and product availability may change without prior notice. Any changes will not affect an order that has already been accepted, except where permitted by law.

We make reasonable efforts to maintain accurate stock information. If a product becomes unavailable after an order has been placed, we will contact the customer to discuss the available options, which may include a suitable alternative or a refund where applicable.

We reserve the right to correct genuine pricing, listing or administrative errors, subject to applicable law and any rights arising from an accepted order.

5. ORDERS AND ORDER ACCEPTANCE

When you place an order, you are submitting a purchase request for the selected products.

After submitting your order, you may receive an order confirmation by email or another available communication method. An automated confirmation does not necessarily mean that the order has been dispatched.

We reserve the right to review or decline orders where reasonably necessary, including suspected fraudulent transactions, payment irregularities, incorrect product listings or stock availability issues, subject to applicable law.

If we cannot fulfil an order after payment has been received, we will notify you and arrange an appropriate resolution, including a refund where required.

Customers are responsible for ensuring that their order details, delivery address, email address and contact number are accurate.

6. PAYMENTS

Payments must be completed using the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Orders are processed after successful payment has been received and verified, unless otherwise agreed.

HOMORA LIVING does not intentionally store customers' full payment card details on its own systems. Payment processing may be handled by third-party payment service providers under their applicable terms and security procedures.

We reserve the right to investigate transactions that appear suspicious or potentially fraudulent.

7. SHIPPING AND DELIVERY

We aim to process orders within 1–2 business days, with estimated delivery generally taking 2–4 business days after dispatch, subject to the delivery destination, product requirements and courier availability.

We use selected courier partners, which may include Aramex and The Courier Guy, depending on the order and delivery location.

Delivery times are estimates and are not guaranteed. Delays may occur because of courier operations, public holidays, weather, remote delivery locations or other circumstances.

Customers must provide accurate delivery details and remain reasonably available to receive their orders.

Shipping charges, where applicable, will be displayed during checkout before payment is completed.

For further information, please review our Shipping & Delivery Policy.

8. RETURNS, REFUNDS AND EXCHANGES

We want customers to have a positive shopping experience. If a product arrives damaged, defective, faulty, incorrectly supplied or otherwise qualifies for a remedy, please contact us for assistance.

Returns, refunds and exchanges are handled in accordance with our Returns, Refunds & Exchanges Policy and applicable South African consumer-protection laws.

Certain products may require inspection or specialised collection arrangements, particularly large appliances, cameras and electronic equipment.

Nothing in these Terms of Service excludes or limits any consumer rights that cannot legally be excluded or limited.

9. WARRANTIES AND PRODUCT SUPPORT

Products may be supplied with manufacturer warranties or other applicable guarantees, depending on the product and supplier.

Where a manufacturer's warranty applies, its terms and conditions may govern the warranty process, subject to statutory consumer rights.

Customers should retain proof of purchase and any warranty documentation supplied with their products.

Nothing in this section removes any rights or remedies available under the Consumer Protection Act or other applicable South African legislation.

10. INTELLECTUAL PROPERTY

All content on our website, including text, logos, graphics, website design and other original materials, is owned by HOMORA LIVING or used with appropriate permission, where applicable.

You may not reproduce, distribute, modify or commercially use our website content without prior authorisation, except where permitted by law.

Product names, logos and trademarks belonging to third-party manufacturers remain the property of their respective owners.

11. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services, including payment providers, courier services, website applications and external links.

These services may operate under their own terms, privacy policies and procedures.

HOMORA LIVING is not responsible for the independent policies or content of third-party websites. However, this does not exclude any responsibility that we may have under applicable law.

12. LIMITATION OF LIABILITY

To the extent permitted by applicable law, HOMORA LIVING shall not be liable for indirect or consequential losses arising from circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer-protection rights and remedies.

Customers should follow the manufacturer's safety instructions and usage guidelines when operating electronics, cameras, kitchen appliances and other products purchased from our store.

13. PRIVACY AND PERSONAL INFORMATION

We collect and process personal information as necessary to operate our store, process orders, arrange deliveries, provide customer support and fulfil legal obligations.

Personal information will be handled in accordance with our Privacy Policy and applicable South African data-protection legislation, including the Protection of Personal Information Act (POPIA).

Customers should review our Privacy Policy for further details about how personal information is collected, used and protected.

14. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business operations, products, services or legal requirements.

The latest version will be published on our website with the updated revision date.

Changes will apply from the date stated in the updated terms, subject to applicable law and any rights relating to existing orders.

15. GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of our website or purchases from HOMORA LIVING will be handled in accordance with applicable South African law.

16. CONTACT INFORMATION

If you have questions about these Terms of Service, an order or our products, please contact us.

HOMORA LIVING

Business Address:
981 Masakaneng Street
Modimolle, Limpopo, 0510
South Africa

Phone: 081 383 8812

Email: admin.homoraliving@gmail.com

Thank you for choosing HOMORA LIVING. We appreciate your business and look forward to helping you find products for your home and everyday needs.